Shipping policy

Shipping Policy

Processing Times

All orders are processed as quickly as possible; however, each item has its own estimated timeframe, as production and preparation times vary by product.
Estimated timeframes for each item will be shown on the product page or at checkout.

Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed. Please allow additional days in transit. We will notify you by email if there is a significant delay.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: [7-15 business days]

• Expedited Shipping: [2-5 business days] (if available)

Delivery times are estimates and may vary due to carrier delays.

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking information may take 24–48 hours to update.

Shipping Carriers

We ship using major carriers such as:

• USPS

Shipping to P.O. Boxes

We ship to P.O. Boxes within the United States unless otherwise noted.

International Shipping

We currently [do / do not] offer international shipping.
If you do ship internationally, note that customers are responsible for customs fees, duties, and taxes.

Lost, Damaged, or Stolen Packages

We are not responsible for packages that are lost, stolen, or damaged during transit.
If this occurs, please file a claim directly with the carrier.

If you need assistance, contact us at rusticknottdesignco@gmail.com and we’ll do our best to help.

Incorrect Addresses

Please double-check your shipping address during checkout.
We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us

If you have any questions regarding shipping, reach us at:
rusticknottdesignco@gmail.com